Purpose
This agreement sets out the terms and conditions of the counselling services provided.
Nature of Counselling
Counselling is a collaborative process where the client and counsellor work together to explore issues and develop strategies for change. While counselling can be highly beneficial, outcomes cannot be guaranteed. The client understands they are responsible for their progress and decisions made during and after therapy. You are free to end counselling at any time, and the counsellor may also end counselling with appropriate notice if necessary.
Professional Standards
The counsellor is a member of NZCA and abides by its ethical framework and standards of practice. Regular supervision is undertaken to ensure safe and effective practice.
Commitment to the Process
Counselling works best when both parties are committed to the process. Regular attendance and openness make the difference.
Session Fees & Payment
Session Fee: $________ per session (typically 50 minutes).
Payment must be made on the day of the session or in advance via Bank transfer or cash.
Receipts can be provided upon request.
Cancellation Policy
Things happen, and plans change; a minimum of 24 hours’ notice is expected when canceling or rescheduling an appointment.
Missed sessions without notice will be charged at the full session rate.
(Exceptions may be made in cases of emergency at the discretion of the counsellor.)
Confidentiality
All information shared within counselling sessions is treated as confidential and will not be disclosed to any third party without your consent, except in the following circumstances:
Emergencies
Unless agreed on, the counsellor does not provide crisis or emergency services. If you are in immediate distress or at risk, do contact emergency services, your GP, or a local crisis support service:
Call 1737 for free 24/7 counselling support
Lifeline 0800543354
Youthline 0800376633
Suicide Crisis Helpline 0508828865
or dial 111
This agreement sets out the terms and conditions of the counselling services provided.
Nature of Counselling
Counselling is a collaborative process where the client and counsellor work together to explore issues and develop strategies for change. While counselling can be highly beneficial, outcomes cannot be guaranteed. The client understands they are responsible for their progress and decisions made during and after therapy. You are free to end counselling at any time, and the counsellor may also end counselling with appropriate notice if necessary.
Professional Standards
The counsellor is a member of NZCA and abides by its ethical framework and standards of practice. Regular supervision is undertaken to ensure safe and effective practice.
Commitment to the Process
Counselling works best when both parties are committed to the process. Regular attendance and openness make the difference.
Session Fees & Payment
Session Fee: $________ per session (typically 50 minutes).
Payment must be made on the day of the session or in advance via Bank transfer or cash.
Receipts can be provided upon request.
Cancellation Policy
Things happen, and plans change; a minimum of 24 hours’ notice is expected when canceling or rescheduling an appointment.
Missed sessions without notice will be charged at the full session rate.
(Exceptions may be made in cases of emergency at the discretion of the counsellor.)
Confidentiality
All information shared within counselling sessions is treated as confidential and will not be disclosed to any third party without your consent, except in the following circumstances:
- If the counsellor believes you or someone else is at serious risk of harm.
- If there is a legal obligation to disclose information.
- If there is disclosure of abuse or neglect of a child or vulnerable adult.
Emergencies
Unless agreed on, the counsellor does not provide crisis or emergency services. If you are in immediate distress or at risk, do contact emergency services, your GP, or a local crisis support service:
Call 1737 for free 24/7 counselling support
Lifeline 0800543354
Youthline 0800376633
Suicide Crisis Helpline 0508828865
or dial 111
